Course curriculum

  • 1

    Welcome!

    • How To Use This Course

    • Welcome!

    • Your Instructor: Breanna Pizzuto

    • Course Agenda
  • 2

    Why Conflict Occurs and How to Recognize It

    • Introduction to Conflict

    • Importance of Values

    • Activity: Defining Your Core Values

    • Challenging Conversations

    • The Four Horseman of Conflict

    • Four Horsemen Video

    • Reflection
  • 3

    Managing Conflict

    • Strategies for Managing Conflict

    • Determine Your Conflict Style

    • Reflection
  • 4

    Setting Boundaries with Empathic Assertiveness

    • Healthy Boundaries

    • Setting Boundaries

    • Extra Tips

    • Reflection
  • 5

    Taking Care After Conflict

    • Taking Care After a Conflict

    • Understanding Our Conflicts

    • Reflection
  • 6

    Next Steps

    • Contact Info for Breanna

    • Before you go...

    • Thank you!